Lisa Crispin
Tester, author and coach; co-author with Janet Gregory of Agile Testing: A Practical Guide for Testers and Agile Teams and More Agile Testing: Learning Journeys for the Whole Team
Get your whole team to read Discovery together. Practice the excellent techniques and frameworks here to learn good ways to elicit examples and rules from your customers and use them to guide development. The authors guide you step by step, even providing examples of examples! You’ll get traction quickly and start enjoying the benefits of good collaboration techniques.